-The minimum rental agreement length is 5 months from January 1st to May 31st and from August 1st to December 31st

– The rental agreement has to be signed two weeks before your arrival.

-The first month of rent must be paid the day of your arrival at the house. The last month of rent must be paid before, or during the first 5 days after your arrival in Mexico.

-The security deposit must be paid two weeks before your arrival at the house by PayPal ($3,000 pesos).  At the end of your stay you will get back the deposit through PayPal, as long as you pay the minimum 5 months of contract. To get back your security deposit you have to give back your room cleaned and in the same conditions as you received it after paying 5 months of rent.

We understand that choosing a room in a new country can be a difficult choice to make. And we know that there can be special circumstances that could change your plans before coming into your new house. These next points, explain the process for any cancellations and the costs it implies.

1.-Cancellations within the first 5 days after you made your reservation payment. 

During this 5-days period you can contact us and ask for a cancellation, we will analyze your case and the full amount may be reimbursed.

2.-Cancellations after the first 5 days after you made your reservation payment. 

If you decide to cancel your room after the first 5 days of your reservation, the payment of the reservation fee is not refundable.

3.-Cancellations after your arrival. 

If you decide to cancel your room after you have signed the contract or after moving into your room, you are tied to the terms of the agreement on which you decided to participate. This means that the payment of the reservation fee, the security deposit and the first and last month of the rent are not refundable.